Accepting Payments: telephone payments

Virtual Terminal


Our Virtual Terminal enables you to accept card payments over the phone or by mail order. You can use the Virtual Terminal on any web enabled device to process cardholder not present transactions (CNP) seamlessly and securely.

  • Process payments from your shop, office or comfort of your home
  • Accessible via PC or tablet, anywhere with an internet connection
  • Tap in the order and card details into your “Virtual Terminal”
  • Transaction authorisation / confirmation is given immediately
  • Send an instant receipt to your customer by email
  • Track transactions through your online account and perform refunds

Multi User VT


In addition to our standard Virtual Terminal, we automatically give you a "multi-user" version so employees and call centre personnel can take payments on your behalf without compromising the security of your account.

  • Save money with multi-user capability
  • Ideal for call centres and sales & service teams
  • No limit to the number of users
  • No location restrictions
  • Programmable for 99 defined users where tracking is required
  • Additional free form fields to identify users, order numbers etc.
  • No risk to the privacy & security of the main account

Contact Centre


As a Payatrader customer you can use our 24/7 contact centre to accept payments on your behalf. Great for when you're on the road or on holiday, and trusted by elderly customers who often prefer to speak to a person when making a payment.Simply ask your customer to call 0333 123 1243 (Option1) and quote your unique account ID. This service is available to all account holders and is charged at £3 per transaction + normal processing fees.


Do you need some help?

You can call us local rate on
0333 123 1243 or

Save up to £240 per year...

Did you know that some providers charge a fee to use a Virtual Terminal? For example, PayPal charges £20 per month - that's a whopping £240 you could save each year. Benefit from:

  • Payatrader Account and payment gateway
  • No monthly fees or contractual commitments
  • Low rates from 2.3%
  • Online & Telephone payments
  • Option to add Chip & PIN
Save up to £240 per year...